Due to a lack of English language, most of our clients find it difficult to tackle the everyday issues they face, which then can mount up and become serious problems. Hodan runs a ‘One Stop Shop’ advice and information service that supports and empowers people to address these challenges.
We offer advice, information and signposting about mainstream services and how to access them. Our advice service covers issues such as benefits, housing, employment, health, education t and benefits 25-30 clients each week. Hodan is a member of Advice UK and has achieved the “Advice Quality Standard”.
Other elements of our work run alongside this service and are about building our users’ capacity and confidence to help themselves, as well as showing mainstream service providers how to adapt in order to meet our communities’ needs and engage them more effectively.
Our advice and information services are provided on a ‘first come, first served’ basis and are open to anyone who needs help and support. We are open on Mondays and Tuesdays, 9:30 AM – 3 PM.